We believe gambling should always be a source of entertainment, not stress. Discover the tools and guidance that keep your gaming experience safe, balanced, and enjoyable.
🔞 21+ Only — Adults Aged 21 and Above
cbc99 is strictly an adult platform. All players must be 21 years of age or older to register and participate in any betting or gaming activity. We take our commitment to preventing underage gambling seriously and reserve the right to verify the age and identity of any account holder at any time.
What Is Responsible Gaming?
Responsible gaming means keeping betting and casino play firmly in the realm of leisure — never letting it become a financial burden or a source of emotional distress. At cbc99, we have built a suite of player-protection tools designed specifically for the Bangladesh market so that every user can set personal boundaries, monitor their activity, and access help whenever they need it.
Gambling should be an enjoyable pastime — whether you are following Bangladesh Tigers cricket, spinning the reels on your favourite slots, or exploring live casino tables. We encourage all players to treat every session as entertainment with a set budget, not as a means to earn income or recover losses. Our responsible gaming framework is here to support you in maintaining that healthy perspective.
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Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a comfortable range.
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Loss Limits
Define the maximum amount you are prepared to lose in any given period so you never chase losses.
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Session Time-Outs
Take a short break from 1 day up to 6 weeks whenever you feel gaming is getting out of balance.
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Self-Exclusion
Request a full self-exclusion for 30, 90, or 180 days — or permanently — if you need a complete stop.
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Activity Reports
Review your wagering history, deposit totals, and net profit or loss over any time period you choose.
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Support Access
Reach our responsible gaming team any time via email or live chat for guidance, limit adjustments, or to trigger exclusion.
How to Stay in Control
✅Set a budget before you play — decide on a fixed amount of BDT you can afford to lose and treat it as an entertainment cost, not an investment.
✅Never borrow to gamble — do not use bKash, Nagad, Rocket, or any credit facility to fund gambling beyond your available balance.
✅Balance gambling with other activities — spend time with family, follow cricket, enjoy sports, and do not let gaming dominate your day.
✅Do not chase losses — if you reach your loss limit, stop and close the session. Playing more to recover money rarely works and often deepens the problem.
✅Take regular breaks — step away from the screen for at least 10 minutes every hour, especially during long live betting or slots sessions.
✅Keep gambling private, not a coping mechanism — if you find yourself playing to escape stress, anxiety, or loneliness, reach out for professional support right away.
Warning Signs of Problem Gambling
Recognising the early signs of problem gambling is the first step towards getting help. If any of the following describe your current experience with cbc99 or any other platform, we strongly encourage you to use our self-exclusion tools or contact our support team immediately.
⚠️You are spending more money or time gambling than you originally intended.
⚠️You feel restless, irritable, or anxious when you are not gambling or when you try to cut down.
⚠️You are borrowing money or selling possessions to fund gambling sessions.
⚠️You lie to family or friends about how often or how much you gamble.
⚠️You continue gambling to try to win back money you have already lost, even when it creates financial hardship.
Remember: gambling winnings are never guaranteed. Every game on cbc99 is based on chance. Never gamble with money needed for rent, food, education, or family expenses. If you are feeling pressure or distress related to gambling, please use our tools or contact our support team — we are here to help, not to judge.
Frequently Asked Questions
How do I set a deposit limit on cbc99?
Log in to your cbc99 account, navigate to Account Settings, and select the Responsible Gaming section. From there you can choose daily, weekly, or monthly deposit limits. Changes that lower your limit take effect immediately; requests to raise your limit are subject to a 48-hour cooling-off period.
What is self-exclusion and how do I activate it?
Self-exclusion allows you to block access to your cbc99 account for a chosen period (30, 90, or 180 days) or permanently. To activate it, go to Account Settings > Responsible Gaming > Self-Exclusion, or email our support team at [email protected] with your request. Once activated, the exclusion cannot be reversed until the chosen period expires.
Can I take a short break without fully excluding myself?
Yes. cbc99 offers a Session Time-Out feature that lets you pause your account for periods ranging from 24 hours up to 6 weeks. During a time-out you cannot log in, place bets, or make deposits. Your account balance and data are preserved and you can resume after the time-out period ends.
Does cbc99 prevent minors from gambling?
Yes. cbc99 strictly enforces a 21+ age policy. During registration, we require date-of-birth verification, and we reserve the right to request additional identity documents (National ID, passport, or driving license) at any time. Any account found to belong to a player under 21 is permanently closed and all funds returned to the depositing payment method.
What should I do if I think gambling is harming me or someone I know?
Contact our responsible gaming team immediately at [email protected]. We can activate a self-exclusion on your behalf, provide referrals to local counselling services in Dhaka, Chittagong, Sylhet, and other major cities, and help you access resources for problem gambling support. You can also ask a trusted family member to contact us on your behalf.
Get Help & Support
You do not have to face gambling concerns alone. cbc99's dedicated responsible gaming team is available around the clock. Reach out through any of the channels below — all conversations are completely confidential.
cbc99 Responsible Gaming Team
Email our dedicated responsible gaming team at [email protected] with the subject line "Responsible Gaming". We aim to respond within 2 hours, 24 hours a day, 7 days a week.
Live Chat Support
Access live chat directly from your cbc99 account dashboard. Our agents are available in both English and Bangla and can immediately flag your account for protective measures if you request it.
Community & Professional Resources
If you are based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or elsewhere in Bangladesh and you feel you need face-to-face support, we encourage you to speak with a licensed mental health professional or contact a local support group for gambling-related issues. Your well-being always comes first.
Ready to Play Responsibly?
Enjoy cricket betting, slots, and live casino on cbc99 — always within your own limits. If you ever need a hand, our team is just one message away.